Program Manager Electronics

The role of Program Manager Electronics CMRO is pivotal for the Electronics Component Maintenance activities within Fokker Techniek. As such, you will be defining the strategic roadmap and identify new capabilities, technologies and repair procedures for specifically the Electronics CMRO shop, as well as optimize the existing capability portfolio. You will focus on the set up of commercially attractive and feasible proposals to bring in work for this specific CMRO capability, and monitor the existing programs on financial and operational performance against set targets.

You will have the opportunity to work with an experienced team of fellow product and proposal managers, supported by a team of supporting Process Engineers and Logistic specialists. Eventually, you will be responsible for the planning and execution of the CMRO technology roadmap and providing guidance to the CMRO organisation accordingly. In addition, the Program Manager will liaise closely with the Sales & Procurement department in order to work on proposals, Sales campaigns and cost saving opportunities.

The Program Manager will report to the Head of Programs within Material Services, and will liaise with fellow Product and Proposal Managers as well as the CMRO Shop Managers in order to achieve goals and objectives. Close collaboration with the Capability Development Lead, Process Engineers and Logistic specialists is required for the improvement and further development of existing and new capabilities. You will communicate with the Customer Support Representatives on a structural basis to ensure the contractual agreements with the customers are followed and result in meeting the financial and operational targets.

In this role, you will be working with customer programs involving Thales, Fokker Services B.V., MHIRJ, GKN Fokker Landing Gear, and Sabena.

Key Responsibilities

You will be responsible for managing and coordinating customer programs, ensuring effective implementation and performance of the Electronics CMRO capabilities, with additional programs to follow. Your role includes supporting a smooth kick-off and handover of new programs into the business, while providing continuous support to the operational team at the customer program level. Maintaining the existing capability portfolio from a commercial perspective is crucial, as you will monitor current capabilities and program performance against financial targets and on-time delivery metrics.

You will coordinate and lead structural program review meetings with key stakeholders to discuss KPIs, program opportunities, and risks. Additionally, you will define the development agenda for new CMRO capabilities and repair technologies. Continuous improvement of the existing capability portfolio through lean principles is also a key responsibility.

Identifying or supporting sales campaigns in conjunction with the Sales department to expand the volume and revenue of CMRO capabilities will be part of your duties. Finally, you will respond to customer RFQs and tenders by defining product and service proposals, ensuring the company's offerings meet customer needs effectively.

• Responsible for setting up the business case for new programs and tenders, alignment with Operations and Finance on the key elements.
• Initiate cost saving opportunities in conjunction with all relevant stakeholders in order to enhance the competitiveness of CMRO capabilities;
• Perform technical data analyses on existing CMRO portfolio and set-up measurements to improve business intelligence on a product level;
• Keep track of future prospects in volume of work, align with the shops to arrange capacity and also with Logistic specialists for stocklevels of materials and take part in yearly forecast and planning sessions.

• Demonstrated entrepreneurial skillset and experience in driving sales opportunities.
• Proven ability to clearly communicate product strategy and technical principles to support departments.
• Strong understanding of MRO processes and technologies.
• Ability to identify improvements, apply lean principles, and drive continuous improvement.
• Commercial savvy with a solid understanding of operational excellence.
• Competence in solving complex problems with a can-do attitude.
• Experience working in a complex regulatory environment.
• Excellent analytical and data analysis skills.
• Strong project management skills.
• Proficiency in relevant software, including MS Excel, Microsoft Power BI, and Microsoft Access.
• Fluency in Dutch and English.

Desirable:

• HBO, BSc, or MSc degree, or equivalent, in a technical discipline.
• Experience in program management or a qualification related to program management.