Credit controller

The credit controller & accounts receivable specialist (CC&AR) plays a central role within the credit control & accounts receivable team of Fokker Services Group and is responsible for the credit control and debt collection of our Engineering, Component & Materials Solutions customers served from our Dutch entities (based in Hoofddorp, Schiphol and Woensdrecht). In this role, the employee plays a vital role in managing the company's accounts receivable and ensuring a healthy cash flow by minimizing credit risk and maximizing collections. This role includes daily contact with our external customers, but also advising internal stakeholders, such as the sales department, on the creditworthiness of our current and future customers. Additionally, the CC&AR Specialist will provide support during audits and help ensure compliance with internal control measures. As part of the role, the Controller will also interact with external parties and colleagues from other subsidiary companies.

• Assessing creditworthiness: Evaluating the financial status of potential customers to determine their ability to pay.
• Setting credit limits: Establishing the maximum amount of credit extended to customers based on their financial history and risk assessment.
• Monitoring accounts: Tracking payment histories and ensuring customers adhere to payment terms and deadlines.
• Invoicing: Evaluating if the contractually agreed pricing and terms align with the information provided by the business. If agreed, generating and sending invoices to customers for goods or services provided.
• Following up on outstanding payments: Contacting customers to remind them of overdue invoices and facilitate prompt payment.
• Resolving billing discrepancies: Investigating and addressing any discrepancies or disputes related to invoices or payments.
• Posting payments: Support with the recording and reconciling incoming payments against outstanding invoices in the accounting system.
• Customer master data management: Addition of new customers in the ERP-systems and maintaining the master data for existing customers.

• Minimum of 3-5 years of similar work experience; preferable in B2B setting.
• Technical Skills: Excellent quantitative and analytical problem-solving skills, familiarity with financial and accounting concepts, understanding of financial reports, ability to comprehend complex concepts in a fast-paced environment and communicate them clearly, and good documentation of work.
• Relationship Management: Effective verbal and written communication skills to interact professionally with customers, colleagues, and management, especially when discussing payment terms, resolving disputes, or negotiating payment arrangements.
• Proficient in Microsoft Office.
• Ability to work under pressure, maintain an overview while operating under tight and changing deadlines.
• Fluent in written and spoken English and Dutch.
• Self-starter, proactive, ambitious.